Information we gather about you: Whenever you visit the website, we gather information about what you do during your visit, including the searches that you perform and the records you view. We also gather some statistics about your computer, such as the browser you use and how big your screen is. We gather personal information (e.g. name and email address) about you when you register for our newsletter. We always aim to gather only the information that we need.
What we use this information for: We will only keep your personal information for as long as it is needed to fulfill the purpose you gave it, and will only use the personal information that we gather to:
- understand your needs to help us improve the website;
- improve search results;
- send you our periodic newsletters, from which you can unsubscribe.
We use robust security technology and processes: We keep your details safe. We always use up-to-date technology security standards and make every effort to keep our systems as secure as they can reasonably be. Please be aware that although our systems are secure, your information might be intercepted on its way to us via the internet, although it is extremely uncommon for this to happen.
We won’t ever sell your personal information to third parties: We won’t ever sell your information to third parties, full stop.
Who in our company sees your information: Only specific people within our company have access to your information, and we restrict this as much as we can. In general, we try to make sure that people only have as much access to your information as they need to carry out their job.
We never use third parties to process your information.
Where your information is stored: The vast majority of your information is stored securely on our servers in the UK. Some of our third party partners use servers in the United States.
Unsubscribing from emails: You can do this by following instructions on every email we send and you can usually unsubscribe directly from the email without visiting the website.
Seeing what information we hold on you: If you want to know what personal information we hold on you, get in contact and we’ll be happy to supply you with it.
When we might disclose your information: We will only disclose your information to somebody outside our company (or who is processing your information on our behalf under contract) if we are required to by law.
If we change hands: If our business transfers to anyone else, you agree that we can pass your information to that person, so they can continue to provide you with the service.
Changes to this policy: We might make changes to this policy from time to time – check back here to stay up to date. If we make a major change to it, we’ll send you a service email describing the change and what it means for you.